Privacy Policy

Last Updated: 01-December-2025

ZETAPOD Labs ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. It also outlines your rights under applicable laws, including the General Data Protection Regulation (GDPR).

If you do not agree with the terms of this Privacy Policy, please do not access our website or services.

1. Information We Collect

We may collect the following types of information:

A. Personal Data

Name
Email address
Company or organization
Phone number
Billing details
Account login information

B. Usage Data

IP address
Browser type and version
Device information
Pages viewed
Time spent on pages
Referring website URLs
Cookies and tracking technologies

C. Technical and Analytics Data

User behavior patterns
Session data
Clickstream data

D. Communications Data

Support requests
Feedback
Emails

E. Payment Data

If applicable, we may collect payment information via secure third-party payment processors. We do not store full credit card information ourselves.

2. How We Use Your Information

To provide, operate, and maintain our website and services
To process transactions and manage accounts
To improve user experience and optimize website functionality
To analyze usage patterns and performance
To respond to inquiries, provide support, and communicate with you
To send service-related notifications and updates
To comply with legal obligations and enforce our terms

3. Legal Basis for Processing (GDPR)

Consent - When you voluntarily provide information or accept cookies.
Contractual Necessity - To deliver services you requested.
Legitimate Interests - To improve our services, prevent fraud, and secure our platform.
Legal Obligation - To comply with applicable laws and regulatory requirements.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data and improve your experience.

Essential cookies
Analytics cookies
Preference cookies
Marketing cookies

You can manage your cookie preferences through your browser settings or our cookie banner.

5. How We Share Your Information

Service providers (hosting, analytics, email, payment processors)
Business partners helping deliver services
Law enforcement, if required
Successors in mergers or acquisitions

We do not sell your personal information.

6. International Data Transfers

If you are located in the European Union or the UK, your data may be transferred to countries outside the EEA. We ensure appropriate safeguards, such as:

Standard Contractual Clauses (SCCs)
Adequacy decisions
Other GDPR-compliant measures

7. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights Under GDPR

Right to Access
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to Object
Right to Withdraw Consent
Right to Lodge a Complaint

To exercise any rights, contact us at: [insert company email]

9. Security Measures

SSL encryption
Secure servers
Access controls
Regular security audits
Vendor due-diligence

Despite these measures, no digital transmission is fully secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Children's Privacy

Our services are not intended for children under 13 (or 16 in the EU). We do not knowingly collect data from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Last Updated" date will reflect the most recent changes.

13. Contact Us

If you have questions about these Terms, please contact us:

Zetapod Labs
Email: connect@zetapod.in